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Privacy Policy

Introduction

Effective date: November 7, 2026

Visiventro (“we”, “us” or “our”) is an FBR-registered software house in Pakistan. We build websites, mobile apps and custom software, and provide SEO, digital marketing, branding and related services.

This Privacy Policy explains what information we collect when you visit visiventro.com, contact us or work with us, how we use it, and the choices you have. By using our website or services, you agree to the practices described here.

We’ve kept this policy as clear as we can. If anything is unclear, contact us and we’ll explain it.

Information We Collect

We only collect information we actually need to reply to you, deliver our services and improve our website.

Information you give us

  • Contact form: your name, email address, phone number, company name (optional), the service you’re interested in, your budget range and your message.
  • Email, phone and WhatsApp: anything you share with us when you call, message or email us, including your contact details and project information.
  • Project information: files, content, logins, brand assets and other material you share with us so we can complete your project.
  • Billing details: your name, business name and payment information needed to issue invoices and receive payments.

Information collected automatically

When you visit our website, some information is collected automatically, such as your IP address, browser type, device type, the pages you visit, how long you stay and the website that referred you. This information doesn’t tell us who you are by name. We use it to understand how people use our site.

How We Use Your Information

We use your information to:

  • Reply to your messages, questions and quote requests
  • Understand your project and prepare proposals
  • Design, build, launch and support the work you hire us for
  • Send invoices, receive payments and keep business records
  • Share project updates and important information about our services
  • Understand how visitors use our website so we can improve it
  • Protect our website from spam, fraud and misuse
  • Meet our legal and tax obligations

We don’t send marketing emails unless you’ve agreed to receive them, and you can opt out at any time.

Cookies and Analytics

Cookies are small files saved in your browser that help a website work properly and remember certain information.

We use:

  • Essential cookies that keep the website working and secure.
  • Google Analytics, which helps us see how many people visit our site, which pages they view and how they found us. Google may process this data according to its own privacy policy.
  • Cloudflare Turnstile on our contact form, which checks that you’re a real person and not a spam bot. It may collect basic technical information about your browser and device for this check.

You can block or delete cookies in your browser settings at any time. Some parts of the website may not work properly if you do. You can also stop Google Analytics from collecting your data by installing the Google Analytics opt-out browser add-on.

When We Share Information

We never sell, rent or trade your personal information.

We only share it in these situations:

  • Service providers: trusted tools and companies that help us run our business, such as website hosting, email, analytics, cloud storage and payment services. They only get the information they need to do their job.
  • Project needs: when your project requires it, for example registering a domain in your name, setting up hosting or connecting a payment gateway. We’ll tell you before we do this.
  • Legal reasons: when required by law, a court order or a government authority in Pakistan, or to protect our rights, our clients or the public.
  • With your permission: in any other case, only after you’ve agreed to it.

Client Projects and Confidentiality

When you hire us, you may share sensitive material such as website logins, hosting access, business data, customer lists or unpublished ideas. We treat all of it as confidential.

  • We only use your project material to complete your project.
  • We don’t share your business information or ideas with anyone outside the people working on your project.
  • We’ll ask before showing your project in our portfolio. If you’d rather keep it private, we’ll respect that.
  • Once a project is finished, we recommend changing any passwords you shared with us. We’re happy to help you do this.

If you need a separate non-disclosure agreement (NDA) before sharing details, just ask and we’ll sign one.

How Long We Keep Your Data and How We Protect It

We keep your information only as long as we need it:

  • Enquiries that don’t become projects: deleted within 12 months, unless you ask us to delete them sooner.
  • Client and project records: kept for as long as we work together and for a reasonable time after, so we can provide support.
  • Invoices and payment records: kept for as long as tax and accounting laws in Pakistan require.

We take reasonable steps to keep your information safe, including secure (HTTPS) connections on our website, password-protected accounts and limited access to your data. No website or online service is 100% secure, but we do our best to protect what you share with us, and we’ll let you know promptly if a problem ever affects your information.

Your Rights and Choices

It’s your information, so you’re in control of it. You can ask us to:

  • Tell you what personal information we hold about you
  • Correct information that’s wrong or out of date
  • Delete your information, unless we’re required to keep it for legal or tax reasons
  • Stop sending you marketing messages

To make a request, email us at info@visiventro.com. We’ll reply within 30 days, usually much sooner.

Other Things You Should Know

Links to other websites: Our website may link to other sites, such as social media pages, WhatsApp or client projects in our portfolio. We’re not responsible for how those websites handle your information, so please read their privacy policies.

Children’s privacy: Our services are meant for businesses and adults. We don’t knowingly collect information from anyone under 18. If you believe a child has sent us their information, contact us and we’ll delete it.

Visitors outside Pakistan: We’re based in Pakistan, and your information may be stored on servers in other countries used by our service providers. By using our website, you understand that your information may be processed outside your own country.

Changes to This Policy

We may update this Privacy Policy from time to time, for example when we add a new service or tool. When we do, we’ll change the effective date at the top of this page. If the changes are significant, we’ll make that clear on our website.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, get in touch: