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Terms & Conditions

Introduction

Effective date: November 7, 2026

These Terms & Conditions explain how Visiventro (“we”, “us” or “our”) works with clients and how our website may be used. By using visiventro.com or hiring us for a project, you agree to these terms.

We’ve written them in plain language so both sides know what to expect. If something isn’t clear, contact us before starting your project and we’ll explain it.

Our Services

Visiventro is an FBR-registered software house in Pakistan. We provide website development, mobile app development, custom software, e-commerce development, UI/UX design, SEO, digital marketing, branding and graphic design, video editing, AI solutions, blockchain development, and web hosting and domain services.

The exact work included in your project is the work described in the proposal or quote you approve. Anything not listed there is not included unless we agree to it in writing.

Quotes and Proposals

  • Every project starts with a written quote or proposal that lists the features, timeline and price.
  • Quotes are valid for 30 days unless the proposal says otherwise.
  • Work begins once you approve the proposal and pay the advance.

Payments

  • Advance: We ask for [50%] of the project cost before work starts. This reserves our time for your project.
  • Milestones: The remaining amount is paid in milestones, as listed in your proposal. Each milestone is paid after you’ve seen and approved that stage of the work.
  • Final payment: The final payment is due before the project goes live or before we hand over final files and access.
  • Monthly services: SEO, digital marketing, maintenance and similar ongoing services are paid monthly in advance.
  • Late payments: If a payment is late, we may pause work until it’s paid. Timelines will move forward by the same amount of time.

All prices are in Pakistani Rupees (PKR) unless your proposal says otherwise. International clients may be quoted in US dollars.

Your Responsibilities

To finish your project on time, we need your help. You agree to:

  • Share the content, images, logins and information we need, on time
  • Give feedback and approvals within a reasonable time, ideally within 7 days
  • Make sure you have the right to use any content, images or logos you send us
  • Have one main person who gives feedback and makes decisions for your side

If we’re waiting on you for more than 30 days without a reply, we may treat the project as paused and charge for the work completed so far.

Timelines

We share an estimated timeline in every proposal and do our best to stick to it. Delays in receiving content, feedback or payments will move the timeline forward. If something on our side causes a delay, we’ll tell you as early as possible.

Revisions and Changes

  • Your proposal includes a set number of revision rounds for designs and content.
  • Small fixes and corrections during the project are always included.
  • New features, extra pages or changes to the agreed scope are not revisions. We’ll quote these separately before doing the work.

Ownership of Work

  • Once you’ve paid in full, you own the final website, app, designs and content we created for your project.
  • Until full payment is made, all work remains the property of Visiventro.
  • Some projects use third-party themes, plugins, fonts, images or code libraries. These remain owned by their creators and are used under their own licences.
  • We may show your project in our portfolio, but only after asking you first.

Hosting, Domains and Third-Party Services

If we register a domain or set up hosting for you, it will be registered in your name wherever possible. Third-party services such as hosting companies, payment gateways, email providers and app stores have their own terms and fees. We’re not responsible for their downtime, price changes or policy decisions, but we’ll help you deal with any issues.

Support After Launch

After your project goes live, we fix any bugs in the work we delivered free of charge for the support period mentioned in your proposal. New features, content updates and ongoing maintenance after that period are charged separately or covered under a maintenance plan.

Cancellations and Refunds

Either side can cancel a project. How cancellations and refunds work is explained in our Refund & Cancellation Policy, which is part of these terms.

No Guaranteed Results

We work hard to get you real results, but some things depend on factors outside our control. We do not guarantee specific Google rankings, traffic, leads, sales or social media growth from SEO, marketing or advertising services. Anyone who promises guaranteed first-page rankings isn’t being honest with you.

Limitation of Liability

We’re not responsible for indirect losses such as lost profits, lost data or business interruption caused by the use of our work, third-party services or events outside our control. Our total responsibility for any project is limited to the amount you paid us for that project.

We strongly recommend keeping regular backups of your website and data.

Confidentiality

We keep your business information, logins and project details private. How we handle your information is explained in our Privacy Policy.

Using Our Website

You may browse and use visiventro.com for normal, lawful purposes. You may not copy our content, designs or code for commercial use, try to hack or overload the website, or use our contact form to send spam.

Governing Law

These terms are governed by the laws of Pakistan. If a disagreement comes up, we’ll first try to sort it out through honest discussion. If that doesn’t work, it will be handled by the courts of Pakistan.

Changes to These Terms

We may update these Terms & Conditions from time to time. The effective date at the top of this page shows when they were last changed. The terms in place when you approved your proposal will apply to that project.

Contact Us

If you have any questions about these terms, get in touch: